Last Updated: January 23, 2026

Your privacy is important to me. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website or contact me about my services.

By using this website, you agree to the practices described below.

1. Who I Am

This website is operated by Sophie Dean Decluttering & Organising, based in England, United Kingdom.

I provide in-home decluttering and organising services to clients within my service area.

2. What Personal Information I Collect

When you interact with my website, I may collect the following personal information:

• Name

• Email address

• Phone number

I do not collect any sensitive information such as payment card details, identification numbers, or personal financial data through this website.

3. How I Collect Personal Information

I only collect information that you voluntarily provide when:

• You submit a contact form

• You send me a direct email

• You schedule an appointment using a third-party scheduling tool (e.g., Calendly)

I may also collect basic analytics information automatically through cookies (see Cookie Section below).

4. Use of Cookies & Tracking Technologies

This website uses:

• Strictly necessary cookies (to ensure the website works properly)

• Analytics cookies via Google Analytics, which help me understand how visitors use the site

I do not use marketing cookies, retargeting cookies, or tools that track you across other websites.

Managing Cookies

You can manage your cookie preferences through:

• The cookie consent banner on this site

• Your browser settings

• The Cookies Policy link (if applicable)

5. Third-Party Services That May Collect Data

I use the following third-party tools that may collect limited personal information through their own systems:

• Scheduling tools such as Calendly or Acuity

• Squarespace, which hosts this website and stores form submissions securely

• Google Analytics (anonymous usage data)

I do not share your personal information with third parties for marketing, advertising, or sales purposes.

6. How I Use Your Personal Information

I only use the information you provide to:

• Respond to your enquiries

• Communicate with you about appointments or services

• Provide the in-home decluttering and organising services you request

I do not use your data for personalised ads, targeted marketing, or automated decision-making.

7. Data Storage & Security

Your data may be securely stored on:

• Squarespace servers (for contact form submissions)

• My secure email inbox

• SSL-protected website forms

SSL encryption is used to protect any personal information sent through this website.

I take reasonable steps to keep your data safe and prevent unauthorised access.

8. Payments

All client payments are handled outside this website via invoice and bank transfer.

No financial information is collected through the website itself.

9. Your Data Rights (GDPR)

Because I operate in the UK, the GDPR applies.
You have the right to:

• Request access to your personal data

• Ask for corrections

• Request deletion of your information

However, as I do not store data long-term for marketing or memberships, these requests may not apply to most users.

If you wish to make a request, please email me directly at:
sophie@chaostocalm-decluttering.co.uk

10. Data Sharing

I do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.

Information is only shared with:

• Website hosting (Squarespace)

• Scheduling tools (Calendly/Acuity, if used)

These platforms have their own privacy policies, and I encourage you to review them if needed.

11. Links to Other Websites

My website may contain links to other external websites. I am not responsible for their privacy practices or content.

12. Policy Updates

I may update this Privacy Policy occasionally to reflect:

• changes in law

• new website features

• adjustments to how I handle data

Any updates will be shared through an announcement on the website and the “Last Updated” date will be revised.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact me at:

📧 sophie@chaostocalm-decluttering.co.uk
📍 England, United Kingdom