Frequently Asked Questions
Wondering about something?
Let’s sort it out.
About The Sessions
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This isn’t always straightforward to answer. A lot of factors come into how long a job takes, including the volume of items and the speed at which we work.
After a consultation, I will give you an estimate of how long the job might take. I’ll then assess how we’re doing for time as the job progresses.
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If we are decluttering, you’ll need to be present, so I can see what you want to keep/let go of. You’ll get the most from the sessions if you can give them your full attention.
After the decluttering is done, the organising stage of the process requires less input from you, but it’s useful if you are nearby to answer any questions that pop up.
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No please don’t, as it’s best if I see your home as you live day to day. This will help me come up with solutions to best help you moving forward.
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I’ll discuss with you in good time if I think the process is going to take longer than expected. We can then decide the priorities for the time we have left and/or whether you want to book additional sessions.
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We will discuss the area/s to be worked on during the consultation/assessment, and these will be agreed in advance. If you would like me to work on other areas of your home after the first session, these will need to be booked as separate sessions, and a new fee agreed.
If at the end of a session there is time left over, it may be possible to tackle another area.
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I usually work alone. However, for larger jobs or house moves I may call on the services of other professional organisers, and a rate per organiser will be discussed with you.
About The Service
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No, however I will lightly clean the areas we are working on with your household products.
If you require a deep clean/mould removal/pest removal you will need to arrange this yourself.
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No, however I will finish and style spaces I am working on if appropriate. I may suggest moving furniture around if I feel this would benefit the room. I can also make suggestions for any storage or furniture you may need, based on your style preferences.
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Yes I can! From experience, paperwork can take a while to sort through. We may need to arrange a separate session for paperwork sorting, as doing it within a general session will take up a significant amount of time, meaning other areas that need attention will be neglected.
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Unfortunately, this service is not included in the scope of any project I undertake. However, I can offer some tips for online selling and/or direct you to places where you may be able to find someone to do this for you.
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If you would like storage in your home, we can discuss your budget and style preferences during the assessment.
It is usually better to declutter first, then consider storage for the belongings you decide to keep. If you do decide to buy storage beforehand, please keep your receipts so you can easily return any surplus items once the project is complete.
It is also possible to organise without purchasing any new storage if your budget is tight. It all depends on the ‘look’ you are going for in your space.
Pricing & Logistics
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I work on a full-day and half-day basis; click here for full pricing information. A full day is 6 hours including a half-hour lunch break. A half day is 3 hours including a short break.
If needed, extra hours are charged at £30.
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Yes, I have a 3-hour booking minimum
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One-off sessions: 50% upfront deposit. Balance due on receipt of my invoice.
Packages: Full fee due at time of booking.
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I accept payment by BACS. I will invoice you after the job and the fee will be due within 3 working days.
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Monday 9.30am – 5.30pm
Tuesday 9.30am – 3pm
Wednesday 9.30am – 6pm
Thursday 9.30am – 5pm
Friday 9.30am – 12pm
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Yes, however my weekend and bank holiday availability is limited and will incur a surcharge of £50.
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I am based in Leighton Buzzard and cover Bedfordshire Buckinghamshire & Hertfordshire, including:
Ampthill | Arlesey | Aston Clinton | Aylesbury | Aylesbury Vale | Barton-le-Clay | Bedford | Berkhamsted | Biggleswade | Bletchley | Bromham | Buckingham | Burcott | Cheddington | Cranfield | Dunstable | Eaton Bray | Edelsborough | Eggington | Ellesborough | Flitwick | Hemel Hempstead | Hitchin | Houghton Regis | Kings Langley | Leighton Buzzard | Luton | Marsworth | Markyate | Milton Bryan | Milton Keynes | Mursley | Newport Pagnell | Newton Longville | Olney | Sandy | Shefford | St Albans | Stewkley | Stoke Mandeville | Stotfold | Toddington | Towcester | Tring | Waddesdon | Wendover | Wing | Wingrave | Woburn | Woburn Sands | Wootton
If you live further afield please still get in contact and we can discuss your requirements.
Professional Details
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CPD ‘Become a Professional Organiser’ training course, led by Dilly Carter from the show ‘Sort Your Life Out’.
CPD Professional Decluttering & Organising Business Diploma from the Centre of Excellence.
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Yes, I hold full Professional Indemnity and Public Liability insurance and am also DBS checked. Copies of these certificates are available on request.
Privacy & Trust
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Absolutely, your home is your safe space. Please see the question below about photos.
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Initially I will need photos from you to help me assess the space ahead of our consultation call.
If I do an assessment visit, I will need to take photos to help with storage research and formulating a plan, but these can be deleted after the sessions if you wish.
With your permission, I would love to use photos of your home for my own marketing. I can hide anything that identifies you before taking any photos if you would prefer.
Questions covered.
Calm restored.
If you’ve read through the FAQs and are thinking “yes, I need this”, then I’d love to hear from you.
“Sophie is efficient, thorough and respects my wishes for my belongings, but also brings her own ideas to help see the space in new ways.”