Modern kitchen with white cabinets, wooden floor, and a window showing greenery outside. Features include a brass faucet, a copper sink, open shelves with white dishes and vases, a stove with stainless steel range hood, and built-in pull-out pantry shelves.

Frequently Asked Questions

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About The Sessions

  • This isn’t always straightforward to answer. A lot of factors come into how long a job takes, including the volume of items and the speed at which we work.

    I will give you an estimate of the time it might take to complete a job and will assess as we’re going along. I will discuss this with you in good time.

  • If we are decluttering, you’ll need to be present, so I can see what you want to keep/let go of. You will get the most from the sessions if you can give them your full attention.

    The organising stage of the process requires less input from you, but it is useful if you are nearby to answer any questions that pop up.

  • No please don’t, as it’s best if I see your home as you live day to day. This will help me come up with solutions to best help you moving forward.

  • I will discuss with you in good time if I think the process is going to take longer than expected. We can then decide the priorities for the time we have left and/or you may want to book additional sessions.

  • We will discuss the area/s to be worked on during the consultation/assessment, and these will be agreed to in advance. If you would like me to work on other areas of your home after the first session, these will need to be booked as separate sessions, and a new fee agreed.

    If at the end of a session there is time left over, it may be possible to tackle another area. 

  • I usually work alone. However, for larger jobs or house moves I may call on the services of other professional organisers, and a rate per organiser will be discussed with you.

About The Service

  • No, however, I will lightly clean the areas we are working on with your household products.

    If you require a deep clean/mould removal/pest removal you will need to arrange this.

  • No, however I will finish and style spaces I am working on if appropriate. I may suggest moving furniture around if I feel this would benefit the room. I can also make suggestions for any storage or furniture you may need. 

  • Yes I can! From experience, paperwork can take a while to sort through. We may need to arrange a separate session for paperwork sorting, as doing it within a general session will take up a significant amount of time, meaning other areas that need attention will be neglected.

  • Unfortunately, this service is not included in the scope of any project we undertake. However, I can offer some tips for online selling and/or direct you to places where you may be able to find someone to do this for you.

  • If you would like storage in your home, we can discuss your budget and style preferences during the assessment.

    It is usually better to declutter first, then consider storage for the belongings you decide to keep. If you do decide to buy storage beforehand, please keep your receipts so you can easily return any surplus items once the project is complete.

    It is also possible to organise without purchasing any new storage if your budget is tight, it all depends on the ‘look’ you are going for in your space.

Pricing & Logistics

  • I work on a full day and half day basis; contact me for full pricing information. A full day is 6 hours including a half an hour lunch break. A half day is 3 hours with a short break. 

    I can also add individual hours onto the set hours at a cost of £30ph, but will always start with these blocks, as I have found that these are the most productive time frames.

  • Yes, I have a 3-hour booking minimum

  • A 50% upfront deposit of the planned session duration will be required to secure your booking (applicable only to one-off bookings not packages - which are due in full at the time of booking).

    Once the session is complete, the remaining fee will be payable upon receipt of my invoice, as per my terms and conditions.

    For smaller jobs I may not charge a deposit. 

  • I accept payment by BACS. I will invoice you after the job and the fee will be due within 3 working days.

    • Monday 9.30am – 5.30pm

    • Tuesday 9.30am – 3pm

    • Wednesday 9.30am – 6pm

    • Thursday 9.30am – 5pm

    • Friday 9.30am – 12pm

  • Yes, however, my weekend and bank holiday availability is limited and will incur a surcharge of £50 added onto any session.

  • I am based in Leighton Buzzard and I cover areas in Bedfordshire Buckinghamshire & Hertfordshire.

    ​Including:

    Ampthill | Arlesey | Aston Clinton | Aylesbury | Aylesbury Vale | Barton-le-Clay | Bedford | Berkhamsted | Biggleswade | Bletchley | Bromham | Buckingham | Burcott | Cheddington | Cranfield | Dunstable | Eaton Bray | Edelsborough | Eggington | Ellesborough | Flitwick | Hemel Hempstead | Hitchin | Houghton Regis | Kings Langley | Leighton Buzzard | Luton | Marsworth | Markyate | Milton Bryan | Milton Keynes | Mursley | Newport Pagnell | Newton Longville | Olney | Sandy | Shefford | St Albans | Stewkley | Stoke Mandeville | Stotfold | Toddington | Towcester | Tring | Waddesdon | Wendover | Wing | Wingrave | Woburn | Woburn Sands | Wootton

    ​If you live further afield please still get in contact and we can discuss your requirements.

Professional Details

  • I have completed a CPD (Continuing professional development) approved ‘Become a Professional Organiser’ training course, led by Dilly Carter from the show ‘Sort Your Life Out’.

    I also have a CPD approved Professional Decluttering & Organising Business Diploma from the Centre of Excellence.

  • Yes, I hold full Professional Indemnity and Public Liability insurance and am also DBS checked. Copies of these certificates are available on request.

Privacy & Trust

  • Absolutely, your home is your safe space. Please see the question below about photos.

  • Initially I will need photos from you to help me assess the space ahead of our consultation call.

    If I do an assessment visit, I will need to take photos to help with storage research and formulating a plan, but these can be deleted after the sessions if you wish. 

    If you consent, I would love to use photos of your home before and after for my own marketing and can send you a form to sign. I can hide anything that identifies you before taking any photos if you would prefer.

Contact & Visibility

Modern white kitchen with an island counter with stools, pendant lights, white cabinetry, and a stainless steel stove.

Questions covered.
Calm restored.

If you’ve read through the FAQs and are thinking “yes, I need this”, then I’d love to hear from you.

GET IN TOUCH
“Sophie is efficient, thorough and respects my wishes for my belongings, but also brings her own ideas to help see the space in new ways.”
— Brigitte